Privacy Policy
How we collect, use and protect your personal information with the highest standards of data security and compliance
Introduction
MacariusHealth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website.
Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Create and manage your account
- Process your orders and manage your account
- Email you regarding your orders
- Deliver targeted advertising and newsletters
- Deliver products and services that meet your needs
- Fulfill and manage purchases and transactions
- Generate a personal profile for future visits
- Increase the efficiency and operation of the website
- Monitor and analyze usage and trends
- Notify you of updates to the website
- Perform other business activities as needed
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use essential cookies for website functionality and analytics cookies to understand how visitors interact with our website. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymise it.
Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for data processing
To exercise any of these rights, please contact us using the details provided below.
Legal Compliance
This Privacy Policy is published in compliance with:
- Section 43A of the Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023 (as applicable)
Contact Us / Grievance Officer
If you have questions or comments about this Privacy Policy, or wish to exercise your data rights, please contact our Grievance Officer:
Macarius Health
Grievance Officer: Debashish Karak
Bhikaji Cama Palace,
Ansal Chamber – II,
Office No. 607-A, 6th Floor,
New Delhi – 110066, India
Email: support@macariushealth.com
Phone: +91 79825 74400
Website: https://www.macariushealth.com
We will respond to your grievance within 30 days of receipt, in accordance with applicable laws.